Checked the settings on the other computers where this feature is working and everything appears identical software, drivers, settings.Ĭonfigure the Scan to E-mail feature again.Opened the printer settings using the IP address of the printer and tried to install scan to email, but it says option not available.Uninstalled printer, shut down, reinstalled printer and tried installing scan to email, but get an error that this option is not available on this printer (it is an available feature because I used it yesterday, and two other computers are using this function on this printer).Checked for Windows updates since yesterday (none).Checked that Outlook is set as the default email.I can scan the page, but when I try to send it says there is no default email software installed. I'm running Windows 10 Pro on a new HP 470 G5 laptop. My Laser Jet Pro MFP M225dn suddenly stopped being able to scan to email. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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